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Upgrade Problem
displaying blank pages

Comments on Upgrade Problem

larryjam
Member

Usergroup: Customer
Joined: Sep 25, 2003
Location: Canada

Total Topics: 22
Total Comments: 48
Posted Aug 05, 2008 - 8:02 PM:

I attempted to upgrade to version 4.1.59 from 4.0.24

I followed the instructions in the readme file. I had the ftp info entered. I manually uploaded the files and when I try to run upgrade.php I just get a blank white page.

I am not able to login as admin, I get a blank white page displayed.

What have I done?
Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
Paul
Posted Aug 06, 2008 - 11:52 AM:

Since there's no debug output, I'd bet it's either
1) chmod issue keeping the PHP from executing at all. If in CGI/suPHP mode your host may require all php files to be chmoded to 644, and may not let them run if they're 666. Your servertest.php does load though... what's the chmod value on it?
2) your ftp client failed to upload all the files. try again.

Or maybe an .htaccess issue if you have rewriting on... try deleting .htaccess.
larryjam
Member

Usergroup: Customer
Joined: Sep 25, 2003
Location: Canada

Total Topics: 22
Total Comments: 48
Posted Aug 06, 2008 - 5:57 PM:

Hi Paul

servertest.php is set a 644 as are all the php files. If I change index.php to 666 I receive an internal server error 500.

The .htaccess file has been renamed to htaccess.txt

I will try uploading the files again.

larryjam
Member

Usergroup: Customer
Joined: Sep 25, 2003
Location: Canada

Total Topics: 22
Total Comments: 48
Posted Aug 06, 2008 - 7:37 PM:

I have it working now Paul. Thank you for your help.

I had failed to upload the "includes" folder. I think I mistook it for the "intregration" folder. I need to redo some of my templates, but that's ok. I was very reluctant to upgrad but I am glad I did.

Thanks again Paul.
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