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  3. Support forum keeps going down

Support forum keeps going down

Comments on Support forum keeps going down

•webflair
Forum Regular

Usergroup: Customer
Joined: Nov 27, 2006

Total Topics: 187
Total Comments: 465
•webflair
#1 - Quote - Permalink
Support forum keeps going down
Posted Oct 02, 2012 - 4:09 PM:

Are you having technical issues? The support forum keeps going down for me.
•Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
•Paul
#2 - Quote - Permalink
Posted Oct 02, 2012 - 4:21 PM:

I haven't seen it go down. Does it show an error?

There was a server transfer a few days ago so I suppose it's possible your ISP's DNS is occasionally confused still -- or chrome since chrome caches DNS. It should be resolving to 50.28.38.122.
•webflair
Forum Regular

Usergroup: Customer
Joined: Nov 27, 2006

Total Topics: 187
Total Comments: 465
•webflair
#3 - Quote - Permalink
Posted Oct 02, 2012 - 4:30 PM:

Not Found

The requested URL /forums/wsn-links/ was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

.....

It's not all the time, just sometimes, and your email bounces... Or at least it did on Monday.
•webflair
Forum Regular

Usergroup: Customer
Joined: Nov 27, 2006

Total Topics: 187
Total Comments: 465
•webflair
#4 - Quote - Permalink
Posted Oct 03, 2012 - 4:45 AM:

It's doing it again today. Is no-one else getting this problem?
•Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
•Paul
#5 - Quote - Permalink
Posted Oct 03, 2012 - 7:58 AM:

I'll put up a message on the old server which should indicate if you're seeing it. Re-re-checked the domain DNS settings and they seem right.
•webflair
Forum Regular

Usergroup: Customer
Joined: Nov 27, 2006

Total Topics: 187
Total Comments: 465
•webflair
#6 - Quote - Permalink
Posted Oct 04, 2012 - 4:13 AM:

Still down for me... accessing via a proxy site. Have you blocked any IP ranges lately?
•Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
•Paul
#7 - Quote - Permalink
Posted Oct 05, 2012 - 2:14 PM:

I haven't, but the server may have had a ban for a long time. I've whitelisted the IP you used in the first post of this thread just in case.
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