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Paul Grego
Member

Usergroup: Customer
Joined: Jan 20, 2006

Total Topics: 11
Total Comments: 26
Posted Mar 26, 2009 - 5:14 AM:

Hi Paul,

After installing the latest version of the gallery I went about to try and get the pagination on the members albums working. After reading the notes I learned this can't be done if mod re-write is switched on. At the time I had it switched on. I switched it off and checked again and the pagination on the members albums worked fine.
I then switched the mod rewrite back on and cleared a field called albums under the mod rewrite yes/no option to see if the pagination would work with mod-rewrite on.
I was obviously trying my luck here and messed up big time because my whole gallery has gone 404.

This is the error I am recieving:

---------------------------
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@mysite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

---------------------------

Is there anything that can be done to get the site back?

Thanks

Paul
Paul Grego
Member

Usergroup: Customer
Joined: Jan 20, 2006

Total Topics: 11
Total Comments: 26
Posted Mar 26, 2009 - 6:30 PM:

Update:

My host recovered the .htaccess file so my site is back up
and I was able to put /albums back in the missing field.

Everything seems to be working fine now although most have
the images have broken links on the details page but are there
for the thumbnail and also for the click through to bigger image.

Thanks,
Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
Paul
Posted Mar 28, 2009 - 9:41 PM:

I went about to try and get the pagination on the members albums working. After reading the notes I learned this can't be done if mod re-write is switched on

I don't know where you read that, but I have no pagination problems with URL rewriting on.

This is the error I am recieving: Internal Server Error

An internal server error is a 500 error, not a 404 error. The 404 error mentioned was on loading a custom error page, which has nothing to do with anything. A 500 error in that situation means the .htaccess file didn't work. You should fix your site by renaming the .htaccess to htaccess.txt -- it'll come back up and you can turn rewriting off in the admin panel then. You could post the .htaccess contents here and I'd be able to tell you what the problem is -- usually with people doing upgrades it's a blank box in the SEO settings.

There's no need/reason to restore a backup of the site, just rename the file.

More general article on 500 internal server errors: scripts.webmastersite.net/w...rnal_server_error-319.html

most have the images have broken links on the details page but are there for the thumbnail and also for the click through to bigger image.

Dead images, if that's what you mean, usually means you've just switched on or off the "Attachments directory as category tree" switch without reading the article about it. If that's the case, click the blue question mark icon next to it and it explains that you need to regenerate when you change that.

If you mean certain links don't work, you probably have URL rewriting still on in the admin panel SEO page despite deleting the .htaccess -- so you should turn it off or re-create the .htaccess.
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