I've been testing member sponsorship all day today, made a couple test payments over the span of two or three days and
1) Admin> Review Payments is NOT UPDATING only showing the first payment (made 12/12 not today's dated 12/14). 2) User's membergroup is NOT being UPGRADED to appropriate usergroup (I ran the crons to see if this would quicken this event but NOTHING) 3) Funds still NOT BEING ADDED TO USER'S FUNDS and past searches indicate this should be IMMEDIATE especially if there is money in the paypal account paying for the membership.
Current set up:
Group 1/guest registers > becomes Group 8 (links to activate account on memberhome) > 8 activates account via membersponsor to be group 7 (full access) (but db not updating usergroup as stated above).
If Group 7 is expired > sponsorship reverts to Group 2 (limited access with expiration reminders on memberhome).
That all suggests that the IPN with the payment processor isn't working. If you're using paypal and doing sandbox test payments, that would require setting a $paypalsandbox tweak since it doesn't work the same as the real paypal.
Well, I haven't tried the sandbox because it errors out and is too hard to set up (in my opinion) so I've been practicing with live paypal setting the package for 1$.
Style of sponsorship: Paid 2checkout Merchant ID: NO PayPal Email: yes - customer's email address set with IPN address configured on his account correctly. Nochex Email: no Whenever someone deposits more than $, credit them with a bonus of percent of the deposit. <---no using Deduct the incrimental fee every 365 days (to make it a one time fee, just set this to a large number). Use different funds for each sponsorship level? YES
Member Usergroup Promotion Activate? YES Incrimental Fee: $ 1 Item Number: 1 Sponsor Usergroup #: 7 Revert to this usergroup # on expiration: 2 Promote all items owned by member to a new item type? NO Require all registrations from non-admins to be sponsored? NO
Please help with this issue as it's the main one that keeps my client from truly launching full force.
If we have to pay you to fish out any errors that are probably MY fault, so be it. But so far I haven't had any luck. I've read the limited manual article on membership sponsorship and everything "appears" to be set correctly yet I still have test users that never got moved to the sponsored group (7) and they sit there at group 8.
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Comments on PRIORITY Other membersponsorship issues.
Forum Regular
Usergroup: Customer
Joined: Nov 26, 2003
Total Topics: 70
Total Comments: 211
Current Status.
I've been testing member sponsorship all day today, made a couple test payments over the span of two or three days and
1) Admin> Review Payments is NOT UPDATING only showing the first payment (made 12/12 not today's dated 12/14).
2) User's membergroup is NOT being UPGRADED to appropriate usergroup (I ran the crons to see if this would quicken this event but NOTHING)
3) Funds still NOT BEING ADDED TO USER'S FUNDS and past searches indicate this should be IMMEDIATE especially if there is money in the paypal account paying for the membership.
Current set up:
Group 1/guest registers > becomes Group 8 (links to activate account on memberhome) > 8 activates account via membersponsor to be group 7 (full access) (but db not updating usergroup as stated above).
If Group 7 is expired > sponsorship reverts to Group 2 (limited access with expiration reminders on memberhome).
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
That all suggests that the IPN with the payment processor isn't working. If you're using paypal and doing sandbox test payments, that would require setting a $paypalsandbox tweak since it doesn't work the same as the real paypal.
Forum Regular
Usergroup: Customer
Joined: Nov 26, 2003
Total Topics: 70
Total Comments: 211
Well, I haven't tried the sandbox because it errors out and is too hard to set up (in my opinion) so I've been practicing with live paypal setting the package for 1$.
Using paypal and IPN is set correctly....pointed to: http://www.xxxxxx.com/dir/paypal.php
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
Well, what are all your selections? Works for me.
Forum Regular
Usergroup: Customer
Joined: Nov 26, 2003
Total Topics: 70
Total Comments: 211
Sponsorship:
Style of sponsorship: Paid
2checkout Merchant ID: NO
PayPal Email: yes - customer's email address set with IPN address configured on his account correctly.
Nochex Email: no
Whenever someone deposits more than $, credit them with a bonus of percent of the deposit. <---no using
Deduct the incrimental fee every 365 days (to make it a one time fee, just set this to a large number).
Use different funds for each sponsorship level? YES
Member Usergroup Promotion
Activate? YES
Incrimental Fee: $ 1
Item Number: 1
Sponsor Usergroup #: 7
Revert to this usergroup # on expiration: 2
Promote all items owned by member to a new item type? NO
Require all registrations from non-admins to be sponsored? NO
Forum Regular
Usergroup: Customer
Joined: Nov 26, 2003
Total Topics: 70
Total Comments: 211
Do you also need settings for the registration form?
Forum Regular
Usergroup: Customer
Joined: Nov 26, 2003
Total Topics: 70
Total Comments: 211
Everything always works for you.
I am asking my client to let me into his paypal account to verify he did what I told him to do. Will report back soon.
UPDATE - Checked client's paypal account, IPN on and pointed correctly.
SO why isn't it working? Is there another paypal account setting that isn't in the manual but must be ON/OFF for this to work?
Forum Regular
Usergroup: Customer
Joined: Nov 26, 2003
Total Topics: 70
Total Comments: 211
Please help with this issue as it's the main one that keeps my client from truly launching full force.
If we have to pay you to fish out any errors that are probably MY fault, so be it. But so far I haven't had any luck. I've read the limited manual article on membership sponsorship and everything "appears" to be set correctly yet I still have test users that never got moved to the sponsored group (7) and they sit there at group 8.