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Emory
Member

Usergroup: Customer
Joined: Nov 11, 2003

Total Topics: 9
Total Comments: 21
Emory
Posted Nov 06, 2005 - 7:22 PM:

I receive the emails, but there is no text indicating the new password after submiting my email via Lost Password function. Any idea what's going on? Thanks.
Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
Paul
Posted Nov 09, 2005 - 10:04 AM:

Could your language file be outdated? You should be able to find the text in your language section.
Emory
Member

Usergroup: Customer
Joined: Nov 11, 2003

Total Topics: 9
Total Comments: 21
Emory
Posted Nov 12, 2005 - 8:59 AM:

I checked the language file and I see this:

This is your new password: {NEWPASSWORD}

I assume that's what I should see in the email?
Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
Paul
Posted Nov 12, 2005 - 11:09 AM:

Yes.

Tested at links.webmastersite.net/ind...index.php?action=userlogin , I get an email saying
Your username is Paul.
This is your new password: [removed]
E-mail sent via WebmasterSite.net
http://www.webmastersite.net
Emory
Member

Usergroup: Customer
Joined: Nov 11, 2003

Total Topics: 9
Total Comments: 21
Emory
Posted Nov 15, 2005 - 8:44 PM:

Do you have any recommendations of what to do in a case like this?
Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
Paul
Posted Nov 17, 2005 - 10:31 PM:

Check other sorts of emails. Check the email log. Test a new language file.
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