I specifically didn't make any new entries yesterday, so theoritically no digest should have been sent. Digest was still sent with the same list dating from 3rd sept.
This is critical. I have had to turn off my subscriptions and have probably lost sales as well as members.
This must have been caused by the recent fix to someone else's "absolutely critcal, losing sales" problem with digests. I can't imagine how it's messing up but I'm trying to catch the query in progress now.
I'm removing the part of the fix which just made it a bit more accurate, and seems to be where the problem would have to be, we'll see if that helps anything or not.
a) can you please confirm me this problem is only on those members assigned to receive weekly digest or also for daily digests too ?
As mentioned, this problem is with daily digest. I do not know if it is the same for the weekly digest as I have not tried that and now had to switch subscriptions off.
peumus wrote: b)Can you please tell me if at your settings table do you have the variables:
weeklydigesttime and also weeklydigestprogress ?
I do not understand you - I do not know these variables and not sure where you mean by "settings table". Also my problem is with the daily digest, not weekly digest (as far as I know).
You mentioned the problem started when some members switched fot weeklydigest.
I know why I am asking and I really believe I can help you on this issue since I had passed throw these and other email notification problems before on 4. series that I am using, but please do the search on that I am asking and answer me the following please :
a) Are all members receiving notifications since 3rd of september or only the ones selected weekly digests ? (regardless if they are all receiving on a daily basis)
b) Please use phpmyadmin and check your wsnlinks_settings table and try to find the weeklydigesttime and also weeklydigestprogress ? Are they present ?
c) Check the file includes/timedactions.php and search from bottom to top:
You mentioned the problem started when some members switched fot weeklydigest.
..
Thank you for trying to help. You have misread my problem. Please see post #9. My problem is with the daily digest (not weekly) and began when I upgraded wsnlinks (not when member switched to weeklydigest).
Paul has stated (post #19) that he believes it was something in the upgrade that had a knock-on effect and is now trying to find it.
Paul, if you have done something it doesn't work. I have just upgraded, turned subscriptions back on, just been delivered the daily digest and it is still the same ol' links again.
Well, since that didn't work, I have no other ideas to try. I'm getting them from one site too. But I don't get them when I step into the db/file to try to force it to be digest time -- when I do that, it says there are no new links and doesn't send. So it's like there's a ghost somewhere sending in some other file at some other time, which doesn't pay attention to the time.
oh crikey - now you're asking!!! Right, I try to download each version onto my computer, looking at dates I downloaded v.5.0.15 on the 26th. I missed v. 5.0.14.
So my guess is that I was upgrading from 5.013 to 5.015. Yep, I'm pretty sure that's it.
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[update]
I specifically didn't make any new entries yesterday, so theoritically no digest should have been sent. Digest was still sent with the same list dating from 3rd sept.
This is critical. I have had to turn off my subscriptions and have probably lost sales as well as members.
developer
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Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
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This must have been caused by the recent fix to someone else's "absolutely critcal, losing sales" problem with digests. I can't imagine how it's messing up but I'm trying to catch the query in progress now.
Expert
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Thanks Paul. Oh the life of a programmer - fun ain't it
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I'm removing the part of the fix which just made it a bit more accurate, and seems to be where the problem would have to be, we'll see if that helps anything or not.
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Hello babrees,
Let me help you a little please :
a) can you please confirm me this problem is only on those members assigned to receive weekly digest or also for daily digests too ?
b)Can you please tell me if at your settings table do you have the variables:
weeklydigesttime and also weeklydigestprogress ?
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a) can you please confirm me this problem is only on those members assigned to receive weekly digest or also for daily digests too ?
As mentioned, this problem is with daily digest. I do not know if it is the same for the weekly digest as I have not tried that and now had to switch subscriptions off.
b)Can you please tell me if at your settings table do you have the variables:
weeklydigesttime and also weeklydigestprogress ?
I do not understand you - I do not know these variables and not sure where you mean by "settings table". Also my problem is with the daily digest, not weekly digest (as far as I know).
Forum Regular
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Joined: Aug 09, 2004
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Badrees,
You mentioned the problem started when some members switched fot weeklydigest.
I know why I am asking and I really believe I can help you on this issue since I had passed throw these and other email notification problems before on 4. series that I am using,
but please do the search on that I am asking and answer me the following please :
a) Are all members receiving notifications since 3rd of september or only the ones selected weekly digests ? (regardless if they are all receiving on a daily basis)
b) Please use phpmyadmin and check your wsnlinks_settings table and try to find the
weeklydigesttime and also weeklydigestprogress ? Are they present ?
c) Check the file includes/timedactions.php and search from bottom to top:
look at
if ($settings->email && $switches['subscriptions'] && (((time() - 86400) > $settings->weeklydigesttime) || $settings->weeklydigestprogress > 0))
and correct it to:
if ($settings->email && $switches['subscriptions'] && (((time() - 86400*7) > $settings->weeklydigesttime) || $settings->weeklydigestprogress > 0))
Await for your feedbacks...
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Badrees,
You mentioned the problem started when some members switched fot weeklydigest.
..
Thank you for trying to help. You have misread my problem. Please see post #9. My problem is with the daily digest (not weekly) and began when I upgraded wsnlinks (not when member switched to weeklydigest).
Paul has stated (post #19) that he believes it was something in the upgrade that had a knock-on effect and is now trying to find it.
Expert
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Paul, if you have done something it doesn't work. I have just upgraded, turned subscriptions back on, just been delivered the daily digest and it is still the same ol' links again.
developer
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Well, since that didn't work, I have no other ideas to try. I'm getting them from one site too. But I don't get them when I step into the db/file to try to force it to be digest time -- when I do that, it says there are no new links and doesn't send. So it's like there's a ghost somewhere sending in some other file at some other time, which doesn't pay attention to the time.
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But it was working great before the upgrade :-/
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Which upgrade was that? 5.0.15 - 5.0.16? There weren't any changed in includes/timedactions.php: www.wsnforum.com/filecompar...6&directory=%2Fincludes%2F
There was a change since 5.0.13, could you have been using that? www.wsnforum.com/filecompar...6&directory=%2Fincludes%2F
I'll try changing that OR back into an AND.
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oh crikey - now you're asking!!! Right, I try to download each version onto my computer, looking at dates I downloaded v.5.0.15 on the 26th. I missed v. 5.0.14.
So my guess is that I was upgrading from 5.013 to 5.015. Yep, I'm pretty sure that's it.
developer
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The OR to AND reversions seems to have done the trick.
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The OR to AND reversions seems to have done the trick.
Thank you Paul. Where and how do I implement this?