I have a problem with automatic upgrade, when I try to upgrade now to a new version te thing comes out such as the ftp information is wrong even though the ftp information is right, and I have checked with the server control panel that I am using how to fix this issue?
no, i dont have any IP restrictions it just gave out the error that it cant upgrade since there is a wrong ftp information however there is the right FTP information however the admin panel-settings-system after i submit , gives out no errors
Since it's on 5.0.37, maybe there was a bug in 5.0.37. scripts.webmastersite.net/r...asenotes50.php?format=html lists several upgrade fixes since then, though they appear to be for low memory limits. Could be the wrong error message is displaying. Do a manual upgrade (download the .tar.gz and see readme.html within it).
An error occoured at http://directory.hostpokrov.com/admin/autoupgrade.php on 2009-09-23 01:45:31. Please relay this data to support. Error #2: 'copy(temp/wsnlinks/templates/admin/autoupgrade.tpl) [function.copy]: failed to open stream: No such file or directory' in /var/www/vhosts/hostpokrov.com/subdomains/directory/httpdocs/includes/filefunctions.php on line 38.
Admin Panel You need to supply FTP info at Settings -> System Configuration in order to use automatic updating. If you have supplied that info, it's not correct.
That error suggests that the extraction of the files to the temp directory is the problem. What's your memory limit? There are listed bugs in your version which could prevent extraction with a memory limit under 10M so you'd just have to do a manual upgrade to a version not affected.
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Comments on automatic upgrade
Member
Usergroup: Member
Joined: Sep 16, 2009
Total Topics: 8
Total Comments: 19
I have a problem with automatic upgrade, when I try to upgrade now to a new version te thing comes out such as
the ftp information is wrong
even though the ftp information is right, and I have checked with the server control panel that I am using
how to fix this issue?
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
When you submit Admin Panel -> Settings -> System, what's the specific error it gives?
Do you have IP restrictions on the FTP server preventing access from all but whitelisted addresses?
Member
Usergroup: Member
Joined: Sep 16, 2009
Total Topics: 8
Total Comments: 19
no, i dont have any IP restrictions
it just gave out the error that it cant upgrade since there is a wrong ftp information
however there is the right FTP information
however the admin panel-settings-system after i submit , gives out no errors
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
I remember you had a strange hosting permissions issue before that had to be solved by your host. Are you sure this isn't the same thing?
You can submit an upgrade request if you like.
Member
Usergroup: Member
Joined: Sep 16, 2009
Total Topics: 8
Total Comments: 19
we have two other directories installed and everything is fine there with automatic upgrades
they are located
http://links.pokrov22.com
http://directory.pokrov22.net
and there are no problems on those one
only on
http://directory.hostpokrov.com
where it gives the problems
and i can tell you it is not the same thing as it was before those issues were resolved
where the permissions took places
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
Since it's on 5.0.37, maybe there was a bug in 5.0.37. scripts.webmastersite.net/r...asenotes50.php?format=html lists several upgrade fixes since then, though they appear to be for low memory limits. Could be the wrong error message is displaying. Do a manual upgrade (download the .tar.gz and see readme.html within it).
Member
Usergroup: Member
Joined: Sep 16, 2009
Total Topics: 8
Total Comments: 19
here is the issue with the autoupgrade
there is the copy and paste that I have made of that error that came out on the page
http://directory.hostpokrov.com/admin/index.php
An error occoured at http://directory.hostpokrov.com/admin/autoupgrade.php on 2009-09-23 01:45:31. Please relay this data to support. Error #2: 'copy(temp/wsnlinks/templates/admin/autoupgrade.tpl) [function.copy]: failed to open stream: No such file or directory' in /var/www/vhosts/hostpokrov.com/subdomains/directory/httpdocs/includes/filefunctions.php on line 38.
Step 1 of backtrace:
File: /var/www/vhosts/hostpokrov.com/subdomains/directory/httpdocs/includes/filefunctions.php
Line: 38
Function: copy
Arguments: temp/wsnlinks/templates/admin/autoupgrade.tpl templates/admin/autoupgrade.tpl
Step 2 of backtrace:
File: /var/www/vhosts/hostpokrov.com/subdomains/directory/httpdocs/admin/autoupgrade.php
Line: 86
Function: copyfile
Arguments: /var/www/vhosts/hostpokrov.com/subdomains/directory/httpdocs/temp/wsnlinks/templates/admin/autoupgrade.tpl /var/www/vhosts/hostpokrov.com/subdomains/directory/httpdocs/templates/admin/autoupgrade.tpl
Admin Panel You need to supply FTP info at Settings -> System Configuration in order to use automatic updating. If you have supplied that info, it's not correct.
Continue
what can you suggest?
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
That error suggests that the extraction of the files to the temp directory is the problem. What's your memory limit? There are listed bugs in your version which could prevent extraction with a memory limit under 10M so you'd just have to do a manual upgrade to a version not affected.