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I spend enough time thinking about the few annoying customers. Occasionally, for short periods, they manage to make me wish I were doing something else. Customer service is obviously not my calling, and I'm aware I'm not suited for it at all and tend to escalate situations with people I have difficulty tolerating. Suffice it to say that when I set about creating WSN Links I didn't give much thought to the idea that if it became sucessful I'd end up spending nearly as much time supporting customers as coding.
So, that in mind I think it's best if I take the time just once to note all the other people, those who make the customer service aspect rewarding. While providing support to a few people is a job, with a lot of you it's a pleasure. It's nice when I find myself actually wanting to help people instead of feeling forced to help.
din - Long-time always helpful poster. He created the JavaScript export feature a couple of years ago as a hack.
kizer - The original forum moderator, did a great job maintaining a WSN Links FAQ a few years ago, and also one of the very very few people to ever share a WSN Links template set.
Quantum - Has maintained order with the feature suggestions thread and the like depite my inclination toward chaos. Made a few hacks and inspired a lot of features.
Jenny - Inspired me to a number of good feature ideas in the past.
Cricket - Helped out with the manual when it was just getting started.
azteca - Always noteably easy to work with.
TigerDE2 - Did the original German translation among other things.
mrowton, peumus, sparkalina, Rik, Vix, fuee, gemini, midwestmedia, Emory, punterprofits, cityboy, wildflowerintn, sectionthirty1, pcarlow, Synozeer mrkarron, Brad, fresco, and a lot of others
Thanks. |