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HELP!
I have two sites down - both are showing the message...
Cannot extract data from the database.
It seems that although we established a database connection we aren't able to access the database itself. It could be that the database is down (ask your web host about this), or that the mysql user doesn't have proper permissions to acces the database. MySQL returns this error:
WSN Links 4.1.49
http://www.bedtimebedcentre.co.uk is running v. 4.1.49
http://www.wineloversclub.co.uk us running v.4.1.57
This happened before on a site but I didn't bother too much because I was upgrading it from 4.1 series to 5 and basically starting afresh with it. Although I did contact my host who said he could see nothing wrong with the database or site so believed it must have been the script.
Not sure when the first site above was last updated as client does that.
Second site has just been sitting there for a while, not worked on.
[UPDATE]
At the same time as posting here I also contact my host support. Their reply...
There were corrupt tables in the db for both sites.
I have repaired them, but it now gives a different error message.
The dbs now pass all consistency checks, but the app is still reporting its
unable to read the data.
It does not use the regular php mysql libs, and instead uses some 3rd party
abstraction layer.
I would suggest you update that library to see if that resolves the issue.
This makes no sense to me  Can you help Paul? I have no idea how the tables became corrupted in the first place |
