Password for upgrade: WSN Support Forums

Title	Password for upgrade
Message Text	I see that there ius a priority update I need to do but I am getting the message: "In order to upgrade you need to supply your customer downloads area login and password. You will only be prompted for this once." Historically, everytime I get asked for this info the upgrade fails and last time I had to pay you to fix the consequences. I want to avoid that situation if I can. Please advise.
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Ownership	Jez
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Submission Date	Aug 27, 2008 - 11:40 AM