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unable to auto upgrade

Title unable to auto upgrade
Description clicking upgrade button gets me a blank page
Message Text I have been trying since yesterday to upgrade one of my sites - www.marinefiends.com/wsnlinks/ - to the latest version (4.1.22) via the ugprade button on the control panel's overview page. Most of the time, after clicking upgrade, I get a blank page and a "done" in the lower left hand corner of my browser. A couple of times, I've gotten the request to enter my username and password, which I have done but still it doesn't upgrade. I've confirmed that my username and password are valid by logging into the customer's area of your site. I've also gotten a message that said "The zip file could not be downloaded. You may have supplied a bad password, or the WSN server could be down." Since I've confirmed that my username and password are good, is there something wrong with the server or is there something else I can try to do? I was able to download the 4.1.22 zip file from your server (so I'm guessing your server is fine because of that and the fact that I'm typing this post) but I'd rather do the auto upgrade option than the old fashioned manual way. I also tested doing an auto upgrade on my test site which is also running 4.1.18 but with a different domain name and had the same problem. I have also tried upgrading another live, but private, install of wsnlinks which is running 4.1.17 on a different server than the other two sites mentioned here and have had the exact same problem. This private site is running 4.1.17 and has previously been able to auto upgrade - last done 11/28/07 from version 4.1.11 to 4.1.17. Since the site running 4.1.17 was able to upgrade before, I've tried again with the debug on and got the following the first time:
 
 
 Load time so far: [b]0.23[/b] seconds. 
 
   
 
 [b]Query 2:[/b] SELECT `name`,`value` FROM wsnlinks_switches WHERE id>0 
 
 Number of rows is 85 
 
 Load time so far: [b]0.25[/b] seconds. 
 
   
 
 [b]Query 3:[/b] SELECT `id`,`type`,`original`,`replacement`,`description`,`originalclose`,`replacementclose`,`sortorder` FROM wsnlinks_markup WHERE type='wsncode' ORDER BY sortorder 
 
 Number of rows is 23 
 
 Load time so far: [b]0.26[/b] seconds. 
 
   
 
 [b]Query 4:[/b] SELECT `id`,`title`,`caneditown`,`caneditall`,`canvote`,`isadmin`,`canpost`,`canemail`,`validatecats`,`validatecomments`,`validatelinks`,`validateedits`,`cansubmitlinks`,`cansubmitcategories`,`cansubmitcomments`,`caneditownlinks`,`caneditowncategories`,`caneditowncomments`,`caneditownprofile`,`caneditalllinks`,`caneditallcategories`,`caneditallcomments`,`caneditallprofiles`,`candownloadfiles`,`canupload`,`canviewip`,`limitlinks`,`canemailmembers`,`canusehtml`,`limitlinksdaily`,`canalias`,`cancopy`,`candeleteown`,`candeleteall`,`candofulledit`,`candeletecategories`,`candeletecomments`,`candeleteowncategories`,`candeleteowncomments`,`candeletemembers`,`candeleteownmembers`,`canaliascategories`,`canviewpages`,`caneditvotes`,`numaliases`,`canviewvotes`,`canhideownlinks`,`canhideowncategories`,`canhideowncomments`,`canhidealllinks`,`canhideallcategories`,`canhideallcomments`,`canratecomments`,`bytespermem`,`canpm`,`canim`,`canharddelete`,`limitpms`,`limitpmsdaily`,`canviewdeleted`,`cansubmitpolls`,`candeletepolls`,`candeleteownpolls`,`caneditpolls`,`caneditownpolls`,`attachperpost`,`attachperpm`,`canviewshouts`,`caneditshouts`,`caneditownshouts`,`candeleteshouts`,`candeleteownshouts`,`cansubmitshouts`,`canpollvote`,`customtitle`,`canviewinvisible`,`namestyle`,`canpmimportant`,`canviewmodlog`,`isleader`,`cansubmitquotes`,`validatequotes`,`candeletequotes`,`candeleteownquotes`,`canreport`,`canusesearch`,`attachperlink`,`validateattachments`,`caneditownquotes`,`caneditallquotes`,`canviewchat`,`caneditownevents`,`caneditallevents`,`candeleteownevents`,`candeleteevents`,`cansubmitevents`,`validateevents`,`bulkpms`,`issupermod`,`numinv`,`allowugspec`,`validateemails`,`validatesponsorlinks`,`cansubmittags`,`candeletetags`,`cansubmitfeeds`,`validatefeeds`,`validatefeeditems`,`numaliasestot`,`shoutsperday`,`validatetrader` FROM wsnlinks_membergroups WHERE id>0 
 
 Load time so far: [b]0.27[/b] seconds. 
 
   
 
 [b]Query 5:[/b] SELECT `id`,`name`,`links`,`comments`,`time`,`usergroup`,`password`,`ip`,`totalhits`,`totalhitsin`,`email`,`validated`,`template`,`language`,`lastattempt`,`allowemail`,`signature`,`avatarname`,`stylesheet`,`allowuseremail`,`albumid`,`failedattempts`,`totalbytes`,`funds`,`notifyoflinks`,`lastvisit`,`timezone`,`rating`,`pmfolders`,`notifyofpms`,`acceptpms`,`cookieduration`,`banned`,`location`,`homepage`,`occupation`,`bio`,`aim`,`icq`,`msn`,`yahoo`,`inactive`,`timeonline`,`totalpms`,`buddies`,`ignored`,`isonline`,`acceptims`,`adminpermissions`,`referrer`,`groupreverttime`,`grouprevertto`,`moderationpm`,`secondarygroups`,`linksperpage`,`commentsperpage`,`shouts`,`customtitle`,`shoutban`,`topicbans`,`forumbans`,`visibility`,`birthdate`,`lastsession`,`interests`,`posteditor`,`forumaccess`,`pmpopup`,`pmnotify`,`modnotes`,`guestnotes`,`salt`,`lastmodnote`,`newpms`,`imflag`,`orderalbums`,`lastguestnote`,`autosubscribe`,`notifymethod`,`showavatars`,`showsigs`,`warninglevel`,`topics`,`posts`,`chatcolor`,`traderrating`,`invitessent`,`validatedemail`,`calsub`,`macros`,`guestnotify`,`keychecktime`,`notifykeywords`,`autosubscribepost`,`blogrss`,`positivepct` FROM wsnlinks_members WHERE id=Ɖ' AND validated=1 
 
 Load time so far: [b]0.88[/b] seconds. 
 
   
 
 [b]Query 6:[/b] UPDATE wsnlinks_settings SET content='' WHERE name='customerpass' 
 
   
 The zip file could not be downloaded. You may have supplied a bad password, or the WSN server could be down. 
 WSN Links 4.1.17 
 
 
I tried again and got the following, at the bottom was the form to enter my username and password but when I did, I got a 404 page:
 
 
 Load time so far: [b]11.03[/b] seconds. 
 
   
 
 [b]Query 2:[/b] SELECT `name`,`value` FROM wsnlinks_switches WHERE id>0 
 
 Number of rows is 85 
 
 Load time so far: [b]11.82[/b] seconds. 
 
   
 
 [b]Query 3:[/b] SELECT `id`,`type`,`original`,`replacement`,`description`,`originalclose`,`replacementclose`,`sortorder` FROM wsnlinks_markup WHERE type='wsncode' ORDER BY sortorder 
 
 Number of rows is 23 
 
 Load time so far: [b]13.1[/b] seconds. 
 
   
 
 [b]Query 4:[/b] SELECT `id`,`title`,`caneditown`,`caneditall`,`canvote`,`isadmin`,`canpost`,`canemail`,`validatecats`,`validatecomments`,`validatelinks`,`validateedits`,`cansubmitlinks`,`cansubmitcategories`,`cansubmitcomments`,`caneditownlinks`,`caneditowncategories`,`caneditowncomments`,`caneditownprofile`,`caneditalllinks`,`caneditallcategories`,`caneditallcomments`,`caneditallprofiles`,`candownloadfiles`,`canupload`,`canviewip`,`limitlinks`,`canemailmembers`,`canusehtml`,`limitlinksdaily`,`canalias`,`cancopy`,`candeleteown`,`candeleteall`,`candofulledit`,`candeletecategories`,`candeletecomments`,`candeleteowncategories`,`candeleteowncomments`,`candeletemembers`,`candeleteownmembers`,`canaliascategories`,`canviewpages`,`caneditvotes`,`numaliases`,`canviewvotes`,`canhideownlinks`,`canhideowncategories`,`canhideowncomments`,`canhidealllinks`,`canhideallcategories`,`canhideallcomments`,`canratecomments`,`bytespermem`,`canpm`,`canim`,`canharddelete`,`limitpms`,`limitpmsdaily`,`canviewdeleted`,`cansubmitpolls`,`candeletepolls`,`candeleteownpolls`,`caneditpolls`,`caneditownpolls`,`attachperpost`,`attachperpm`,`canviewshouts`,`caneditshouts`,`caneditownshouts`,`candeleteshouts`,`candeleteownshouts`,`cansubmitshouts`,`canpollvote`,`customtitle`,`canviewinvisible`,`namestyle`,`canpmimportant`,`canviewmodlog`,`isleader`,`cansubmitquotes`,`validatequotes`,`candeletequotes`,`candeleteownquotes`,`canreport`,`canusesearch`,`attachperlink`,`validateattachments`,`caneditownquotes`,`caneditallquotes`,`canviewchat`,`caneditownevents`,`caneditallevents`,`candeleteownevents`,`candeleteevents`,`cansubmitevents`,`validateevents`,`bulkpms`,`issupermod`,`numinv`,`allowugspec`,`validateemails`,`validatesponsorlinks`,`cansubmittags`,`candeletetags`,`cansubmitfeeds`,`validatefeeds`,`validatefeeditems`,`numaliasestot`,`shoutsperday`,`validatetrader` FROM wsnlinks_membergroups WHERE id>0 
 
 Load time so far: [b]13.1[/b] seconds. 
 
   
 
 [b]Query 5:[/b] SELECT `id`,`name`,`links`,`comments`,`time`,`usergroup`,`password`,`ip`,`totalhits`,`totalhitsin`,`email`,`validated`,`template`,`language`,`lastattempt`,`allowemail`,`signature`,`avatarname`,`stylesheet`,`allowuseremail`,`albumid`,`failedattempts`,`totalbytes`,`funds`,`notifyoflinks`,`lastvisit`,`timezone`,`rating`,`pmfolders`,`notifyofpms`,`acceptpms`,`cookieduration`,`banned`,`location`,`homepage`,`occupation`,`bio`,`aim`,`icq`,`msn`,`yahoo`,`inactive`,`timeonline`,`totalpms`,`buddies`,`ignored`,`isonline`,`acceptims`,`adminpermissions`,`referrer`,`groupreverttime`,`grouprevertto`,`moderationpm`,`secondarygroups`,`linksperpage`,`commentsperpage`,`shouts`,`customtitle`,`shoutban`,`topicbans`,`forumbans`,`visibility`,`birthdate`,`lastsession`,`interests`,`posteditor`,`forumaccess`,`pmpopup`,`pmnotify`,`modnotes`,`guestnotes`,`salt`,`lastmodnote`,`newpms`,`imflag`,`orderalbums`,`lastguestnote`,`autosubscribe`,`notifymethod`,`showavatars`,`showsigs`,`warninglevel`,`topics`,`posts`,`chatcolor`,`traderrating`,`invitessent`,`validatedemail`,`calsub`,`macros`,`guestnotify`,`keychecktime`,
`notifykeywords`,`autosubscribepost`,`blogrss`,`positivepct` FROM wsnlinks_members WHERE id=Ɖ' AND validated=1 
 
 
Please help.
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Ownership hai
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Submission Date Dec 28, 2007 - 10:19 AM