Support forum keeps going down
Sorry, you don't have permission to post posts. Log in, or register if you haven't yet.
Comments on Support forum keeps going down
Forum Regular
Usergroup: Customer
Joined: Nov 27, 2006
Total Topics: 187
Total Comments: 465
Posted Oct 02, 2012 - 4:09 PM:
Are you having technical issues? The support forum keeps going down for me.
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
I haven't seen it go down. Does it show an error?
There was a server transfer a few days ago so I suppose it's possible your ISP's DNS is occasionally confused still -- or chrome since chrome caches DNS. It should be resolving to 50.28.38.122.
Forum Regular
Usergroup: Customer
Joined: Nov 27, 2006
Total Topics: 187
Total Comments: 465
Not Found
The requested URL /forums/wsn-links/ was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
.....
It's not all the time, just sometimes, and your email bounces... Or at least it did on Monday.
Forum Regular
Usergroup: Customer
Joined: Nov 27, 2006
Total Topics: 187
Total Comments: 465
It's doing it again today. Is no-one else getting this problem?
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
I'll put up a message on the old server which should indicate if you're seeing it. Re-re-checked the domain DNS settings and they seem right.
Forum Regular
Usergroup: Customer
Joined: Nov 27, 2006
Total Topics: 187
Total Comments: 465
Still down for me... accessing via a proxy site. Have you blocked any IP ranges lately?
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
I haven't, but the server may have had a ban for a long time. I've whitelisted the IP you used in the first post of this thread just in case.