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Installation woes

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nebo_allen
Beginner

Usergroup: Customer
Joined: Mar 08, 2009

Total Topics: 1
Total Comments: 1
Posted Mar 08, 2009 - 1:10 PM:

I've been trying to use the autosetup.php method for about an hour, and it isn't working.
I don't know what I'm doing wrong. It says that access is denied for my user. I've changed the password for the user, created alternate users and everything I could think of in cpanel and still it doesn't work. sad

Here's the error message I keep getting below:

--------------------------------------------
Warn ing: mysql_connect() [function.mysql-connect]: Access denied for user 'admin'@'localhost' (using password: YES) in /home/bankcomp/public_html/wsn/autosetup.php on line 421

Warning: mysql_select_db(): supplied argument is not a valid MySQL-Link resource in /home/bankcomp/public_html/wsn/autosetup.php on line 422

Warning: mysql_query(): supplied argument is not a valid MySQL-Link resource in /home/bankcomp/public_html/wsn/autosetup.php on line 424

Warning: mysql_fetch_row(): supplied argument is not a valid MySQL result resource in /home/bankcomp/public_html/wsn/autosetup.php on line 425

Failed! Please check the database info you supplied and try again. Make sure you have granted your MySQL user permission to access the specified database -- sometimes people forget.

Installation failed. Deleting.
--------------------------------------------
Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
Paul
Posted Mar 09, 2009 - 8:16 AM:

The database user 'admin' doesn't have permission to access the database you specified. On any web host I've ever heard of, 'admin' could never be your mysql username. Your mysql username would be prefixed with your account name, like account_admin. So at least part of your problem is that you've forgotten to include the prefix.

If you'd like to provide your cpanel url and login, I'll do it for you: scripts.webmastersite.net/w.../wsngallery/?section=trial

I'm presuming you're a trial version user since the last full version purchase was four months ago, and you validated your customer account with a different script. Or maybe you don't understand which script's forum you're in. This is the WSN Gallery forum.
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