A strange error has shown up in my directory. I received an email this morning that someone has submitted a link. All the details of the link are in the email. When I log in to validate, only the member is listed as needing validation, not the link. Validate the member, no link. Tested by signing up using another browser, same result: link is lost, only the member account needs validating.
I shut off the member system, and it's still allowing member signup. If I submit a link without registering as a member, the link just never appears in validation or in the directory. The links exist in the database, however, and have the validated field set to "0" (not validated).
This worked until very recently, and now it doesn't. Nothing has changed in the installation, nor on the server (I'm root).
4.0.27 is badly out of date. The legacy series release is 4.0.42, you need to upgrade to that at least. The .42 means there've been 15 bug fix collections issued since the version you're using.
I suspect what you're seeing has something to do with requiring email validation. At Admin -> Members -> Manage Usergruops, you have it set to require email validation for link submissions? This means that the links will only show as pending once the submitter verifies their email.
Likely the cause. I'd already downloaded the latest but was waiting to hear back in case upgrading would complicate things. Decided to upgrade anyway, then looked for email validation, removed it and submission worked once again. So thanks for that, and the ticket response.
I'm assuming that because the setting was validate first, that all the submissions that got stuck will remain so? I can clean up through mySQL, just wanted to check first.
Your version probably didn't run UPDATE wsnlinks_links SET validatedemail = 1; on the upgrade from 3.x as the recent versions do, so yes you may have to run it manually.
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Comments on Links not submitted, only user
Member
Usergroup: Customer
Joined: Mar 16, 2006
Total Topics: 4
Total Comments: 15
A strange error has shown up in my directory. I received an email this morning that someone has submitted a link. All the details of the link are in the email. When I log in to validate, only the member is listed as needing validation, not the link. Validate the member, no link. Tested by signing up using another browser, same result: link is lost, only the member account needs validating.
Can anyone point me to what may be wrong?
Member
Usergroup: Customer
Joined: Mar 16, 2006
Total Topics: 4
Total Comments: 15
I shut off the member system, and it's still allowing member signup. If I submit a link without registering as a member, the link just never appears in validation or in the directory.
The links exist in the database, however, and have the validated field set to "0" (not validated).
This worked until very recently, and now it doesn't. Nothing has changed in the installation, nor on the server (I'm root).
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
4.0.27 is badly out of date. The legacy series release is 4.0.42, you need to upgrade to that at least. The .42 means there've been 15 bug fix collections issued since the version you're using.
I suspect what you're seeing has something to do with requiring email validation. At Admin -> Members -> Manage Usergruops, you have it set to require email validation for link submissions? This means that the links will only show as pending once the submitter verifies their email.
Member
Usergroup: Customer
Joined: Mar 16, 2006
Total Topics: 4
Total Comments: 15
Likely the cause. I'd already downloaded the latest but was waiting to hear back in case upgrading would complicate things. Decided to upgrade anyway, then looked for email validation, removed it and submission worked once again.
So thanks for that, and the ticket response.
I'm assuming that because the setting was validate first, that all the submissions that got stuck will remain so? I can clean up through mySQL, just wanted to check first.
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
Your version probably didn't run UPDATE wsnlinks_links SET validatedemail = 1; on the upgrade from 3.x as the recent versions do, so yes you may have to run it manually.