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Links not submitted, only user

Comments on Links not submitted, only user

bear
Member

Usergroup: Customer
Joined: Mar 16, 2006

Total Topics: 4
Total Comments: 15
bear
Posted Nov 14, 2007 - 3:49 AM:

A strange error has shown up in my directory. I received an email this morning that someone has submitted a link. All the details of the link are in the email. When I log in to validate, only the member is listed as needing validation, not the link. Validate the member, no link. Tested by signing up using another browser, same result: link is lost, only the member account needs validating.

Can anyone point me to what may be wrong?
bear
Member

Usergroup: Customer
Joined: Mar 16, 2006

Total Topics: 4
Total Comments: 15
bear
Posted Nov 14, 2007 - 4:06 AM:

I shut off the member system, and it's still allowing member signup. If I submit a link without registering as a member, the link just never appears in validation or in the directory.
The links exist in the database, however, and have the validated field set to "0" (not validated).

This worked until very recently, and now it doesn't. Nothing has changed in the installation, nor on the server (I'm root).
Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
Paul
Posted Nov 14, 2007 - 5:00 PM:

4.0.27 is badly out of date. The legacy series release is 4.0.42, you need to upgrade to that at least. The .42 means there've been 15 bug fix collections issued since the version you're using.

I suspect what you're seeing has something to do with requiring email validation. At Admin -> Members -> Manage Usergruops, you have it set to require email validation for link submissions? This means that the links will only show as pending once the submitter verifies their email.
bear
Member

Usergroup: Customer
Joined: Mar 16, 2006

Total Topics: 4
Total Comments: 15
bear
Posted Nov 14, 2007 - 5:18 PM:

Likely the cause. I'd already downloaded the latest but was waiting to hear back in case upgrading would complicate things. Decided to upgrade anyway, then looked for email validation, removed it and submission worked once again.
So thanks for that, and the ticket response.

I'm assuming that because the setting was validate first, that all the submissions that got stuck will remain so? I can clean up through mySQL, just wanted to check first.
Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
Paul
Posted Nov 15, 2007 - 9:50 PM:

Your version probably didn't run UPDATE wsnlinks_links SET validatedemail = 1; on the upgrade from 3.x as the recent versions do, so yes you may have to run it manually.
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