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Comments on trader feedback

peumus
Forum Regular

Usergroup: Customer
Joined: Aug 09, 2004
Location: Chile

Total Topics: 172
Total Comments: 462
peumus
Posted Sep 21, 2007 - 9:09 PM:

Paul,
Some comments on Trader Rating Feedback:

- Member shall not post to his own trader feedback.
- When a non-logged user post a feedback the From column indicates as a feedback being posted by the owner of the link. Shall say something like 'visitor'.
- When selecting 'Left For Others' feedback, the column 'From' shall present the 'For'.
- It could be convenient to have a link from feedback to link owner guestbook, in order to see the communications with the link owner, as at the guestbook can acts as a complement communication channel with the autor of the link were he can reply comments.
- Option for Admin to receive an email report on every feedback?
- On mod CP to have a summary of last feedbacks.
- Could it be worth to automatically detect the linktitle from where we are posting the feedback, this considering we are clicking feedback from link details. The linktitle To appear as default at the : Details URL of deal being rated:___ Stating 'please modify according to your deal being related to'.
- Related: On mod CP to have a summary of last guestbook entries.

Best Regards.
peumus
Forum Regular

Usergroup: Customer
Joined: Aug 09, 2004
Location: Chile

Total Topics: 172
Total Comments: 462
peumus
Posted Sep 22, 2007 - 7:26 AM:

Paul,

I would like to present the score but also the positive percentage of the trader at the link details as: Score: 4145 | 99.5% Positive.
The {MEMBERTRADERRATING} variable works at the details.tpl , but I can not make any other trader variables to be presented at details.tpl .
At least the {MEMBERPOSITIVEPCT} would be very useful for the visitors. Other trading sites presents also the Positive percentaje at the ad details.

Thanks.
Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
Paul
Posted Sep 22, 2007 - 5:20 PM:

Does it make sense to allow guests to leave feedback?
peumus
Forum Regular

Usergroup: Customer
Joined: Aug 09, 2004
Location: Chile

Total Topics: 172
Total Comments: 462
peumus
Posted Sep 22, 2007 - 5:57 PM:

I think that it's not appropriate to let guests leave trader feedbacks
and not appropiate to let them post on the guestbooks.
Paul
developer

Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California

Total Topics: 61
Total Comments: 7868
Paul
Posted Sep 25, 2007 - 4:09 PM:

peumus wrote:
- When selecting 'Left For Others' feedback, the column 'From' shall present the 'For'.


I've no idea what this means.

- It could be convenient to have a link from feedback to link owner guestbook, in order to see the communications with the link owner, as at the guestbook can acts as a complement communication channel with the autor of the link were he can reply comments.

PMs would normally seem more appropriate to me for such discussions.
peumus
Forum Regular

Usergroup: Customer
Joined: Aug 09, 2004
Location: Chile

Total Topics: 172
Total Comments: 462
peumus
Posted Sep 25, 2007 - 9:01 PM:

a) The menu sais
All Feedback | From Buyers | From Sellers | From Trades | Left For Others
When clicking 'Left For Others' we have the columns:
- Rating - Summary - Options - From - Date - Full Comments
As 'left for others' is showing the freedbacks this trader has submited for others, the column 'From' should present 'For' as we already know that the From is this trader and we whant to know the traders he has left feedbacks to/for.

b) PM.
If a trader has one negative feedback from a customer, we need to give the opportunity for the trader to reply against this negative feedback.

In case a potential client finds a negative feedback, this potential client would like to know more deeply if the owner has post a reply or if there's some arguments from the trader or if there's a discussion between the trader and their customer(s). This way we are giving more information for potential customers and we are giving a way for to the trader for defend against a negative feedback (if he has an argment to defend with).
peumus
Forum Regular

Usergroup: Customer
Joined: Aug 09, 2004
Location: Chile

Total Topics: 172
Total Comments: 462
peumus
Posted Sep 29, 2007 - 9:23 PM:

Paul,

I suggest to have the hability for the vendors to reply inside their negative feedbacks (I have seen it on a trader site).

This way is more clear than to use the member guestbooks to complement replying to their negative feedbacks.
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