I bought WSNLinks quite a while ago, and thought I should look into upgrading. My email is not recognized to login to support or customer area. I don't remember, is there a time limit on upgrades? Does the customer have to purchase upgrades? How does the upgrade process work? I know I upgraded before because I have an original and an upgrade directory of unzipped .pl files, but the login no longer works on the WSN site. I tried all the various email addresses I have, none seemed to be recognized, and I could not find the registration confirmation email, only a transaction in the checkbook...
You need to determine what email you set for your account (which you must've changed after purchase), if you don't tell me who you are I won't know. Perhaps you can give me a domain name to search for. If you use the support form I can email you a list of accounts who purchased in November 2005, if that was when you purchased.
It was Nov 15, 2005, that the purchase was made. The domain is mouthfulofmoonlight.com. I did clean up and delete some email aliases, so the email is probably no longer valid. A valid email is "rick" at "mouthfulofmoonlight" dot "com", if you splice it back together. I can "reinstall" the email used for purchase if needed. I wasn't able to get to the support form, it wanted me to login with the forgotten email address, unless there is a form I'm not finding...
Comments on Login to Support
Beginner
Usergroup: Member
Joined: Nov 14, 2005
Location: AZ
Total Topics: 1
Total Comments: 2
I bought WSNLinks quite a while ago, and thought I should look into upgrading. My email is not recognized to login to support or customer area. I don't remember, is there a time limit on upgrades? Does the customer have to purchase upgrades? How does the upgrade process work? I know I upgraded before because I have an original and an upgrade directory of unzipped .pl files, but the login no longer works on the WSN site. I tried all the various email addresses I have, none seemed to be recognized, and I could not find the registration confirmation email, only a transaction in the checkbook...
Rick
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
You need to determine what email you set for your account (which you must've changed after purchase), if you don't tell me who you are I won't know. Perhaps you can give me a domain name to search for. If you use the support form I can email you a list of accounts who purchased in November 2005, if that was when you purchased.
Beginner
Usergroup: Member
Joined: Nov 14, 2005
Location: AZ
Total Topics: 1
Total Comments: 2
It was Nov 15, 2005, that the purchase was made. The domain is mouthfulofmoonlight.com. I did clean up and delete some email aliases, so the email is probably no longer valid. A valid email is "rick" at "mouthfulofmoonlight" dot "com", if you splice it back together. I can "reinstall" the email used for purchase if needed. I wasn't able to get to the support form, it wanted me to login with the forgotten email address, unless there is a form I'm not finding...
Thanks,
Rick
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
The non-customer support form does not require a login. Emailed you though.