Had a password problem which I was able to work around through phpmyadmin. However, requesting the password through the login screen didn't generate any actual email. The confirm screen says that an email was sent. A test email to the admin, from the admin panel was also sent and not (yet?) received, now about 2 hours later.
Other emails to this address (generated by other programs) do work. I checked the address in the DB at members > email and it looks fine.
Not sure what the IP field is for though. The hosting servers were changed recently. Would this have anything to do with this?
If the email queue is on, most emails don't send until somebody browses the index.php of the site... but I believe the lost password is exempted from that and sent immediately.
In your admin panel, does it show anything in the email log?
paperlion wrote: The hosting servers were changed recently. Would this have anything to do with this?
Well, it could if php's mail function isn't working on the server at all.
Change that to use your own actual email address, save it as mailtest.php, upload, and visit it in your browser. If you don't get an email from it, then point your host at that test.
Eureka, er.. that's funny. It worked. I don't know how I setup the program without specifying an email address for the admin, but there was nothing in the database when I looked for it. I think the admin panel didn't show the address even after I entered it using phpmyadmin. This would explain why I never got the password via email. I can live with that - otherwise, I wouldn't know what to make of it.
thanks
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Comments on password and other email not received
Member
Usergroup: Member
Joined: May 25, 2005
Total Topics: 6
Total Comments: 13
Had a password problem which I was able to work around through phpmyadmin. However, requesting the password through the login screen didn't generate any actual email. The confirm screen says that an email was sent. A test email to the admin, from the admin panel was also sent and not (yet?) received, now about 2 hours later.
Other emails to this address (generated by other programs) do work. I checked the address in the DB at members > email and it looks fine.
Not sure what the IP field is for though. The hosting servers were changed recently. Would this have anything to do with this?
Thanks.
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
If the email queue is on, most emails don't send until somebody browses the index.php of the site... but I believe the lost password is exempted from that and sent immediately.
In your admin panel, does it show anything in the email log?
The hosting servers were changed recently. Would this have anything to do with this?
Well, it could if php's mail function isn't working on the server at all.
Member
Usergroup: Member
Joined: May 25, 2005
Total Topics: 6
Total Comments: 13
This is my second attempt to reply.
Email log is empty.
Is there a quick test for php mail function? A cPanel utility perhaps (or hack)?
Paul, thanks.
developer
Usergroup: Administrator
Joined: Dec 20, 2001
Location: Diamond Springs, California
Total Topics: 61
Total Comments: 7868
<?php mail("you@yourdomain.com", "Test", "Mail works", "From: you@yourdomain.com"); ?>
Change that to use your own actual email address, save it as mailtest.php, upload, and visit it in your browser. If you don't get an email from it, then point your host at that test.
Member
Usergroup: Member
Joined: May 25, 2005
Total Topics: 6
Total Comments: 13
Eureka, er.. that's funny. It worked. I don't know how I setup the program without specifying an email address for the admin, but there was nothing in the database when I looked for it. I think the admin panel didn't show the address even after I entered it using phpmyadmin. This would explain why I never got the password via email. I can live with that - otherwise, I wouldn't know what to make of it.
thanks